1. Order Processing Time

Once you place your order, it typically takes 1-3 business days for us to process and prepare your order for shipment. During peak seasons or promotional events, processing times may be slightly longer. You will receive a confirmation email once your order has been shipped, which will include tracking information.

2. Shipping Methods and Costs

We offer several shipping options to suit your needs:

• Standard Shipping: Typically delivered within 5-7 business days. This option is available at a low cost.
• Expedited Shipping: Faster delivery within 2-3 business days for a higher shipping fee.
• Express Shipping: Guaranteed delivery within 1-2 business days, available at a premium rate.

Shipping costs will be calculated at checkout based on your selected shipping method and the weight of your order.

3. Free Shipping Offer

To show our appreciation for your business, we offer free standard shipping on orders over $99 within the continental United States. This offer applies automatically at checkout; no promotional code is needed.

4. Delivery Estimates

Delivery estimates are provided at checkout and may vary based on your location and the shipping method selected. Please note that these are estimates and are not guaranteed. Factors such as weather conditions, holidays, or carrier delays may impact delivery times.

5. International Shipping

Currently, we only ship within the continental United States. We are exploring options to expand our shipping capabilities to other countries in the future. If you have specific inquiries regarding international shipping, please contact our customer support team.

6. Order Tracking

Once your order is shipped, you will receive an email with tracking information. You can use this information to monitor the status of your shipment. If you have any questions about your order’s status, please reach out to our customer support team.

7. Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect address or failure to pick up from the carrier, we will contact you to confirm the address. You will be responsible for any additional shipping charges to resend the package.

8. Damaged or Lost Shipments

If your package is damaged during transit or does not arrive within the estimated delivery window, please contact our customer support team within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue and, if necessary, arrange for a replacement.

9. Changes to Your Order

If you need to make changes to your order after it has been placed, please contact us as soon as possible. Once an order has been processed for shipping, we may not be able to accommodate changes or cancellations.